lanes | matches | go
Simple rules so that every trip is safe and pleasant. Breaking them can lead to removal from ShareRides. Last updated on 19 October 2026.
Be on time. If you are late, tell the other side in the trip chat.
Be polite. Do not insult, threaten or harass anyone.
Do not treat anyone differently because of religion, caste, gender, region, language or disability.
No alcohol, drugs or smoking during the trip.
Respect the other person’s privacy. Do not take photos or videos of co-passengers without asking.
Drive within speed limits and follow traffic rules. Do not use your phone while driving.
Make sure everyone wears a seat belt.
Carry only the number of people the RC allows.
Use the pickup and drop points agreed in the app. Do not take a detour without asking the passengers.
Check the boarding PIN of every passenger before starting.
Reach the pickup point a few minutes early.
Tell the captain in advance if you have large luggage.
Do not carry anything illegal, dangerous or strong-smelling.
Pay the amount shown in the app after you are dropped.
Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you must not post or share anything in chat, your profile, photos or ratings that:
belongs to someone else and you have no right to share;
is obscene, pornographic, paedophilic, or invades another person’s privacy, including bodily privacy;
insults or harasses anyone on the basis of gender, religion, caste, race or ethnicity, or encourages money laundering or gambling;
is harmful to children;
infringes a patent, trademark, copyright or other right;
knowingly spreads false or misleading information;
pretends to be another person;
threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with other countries, or public order, or encourages any offence;
contains a virus or harmful code;
breaks any law in force.
Long-press a message in trip chat, or use the bar above the chat, to report or block a user. A blocked user cannot see your rides or requests, and cannot book with you. Our team reviews reports within 24 hours. You can unblock from Settings.
Depending on what happened, we may warn the user, remove content, cancel bookings, suspend or permanently close the account. Content showing nudity, a sexual act or a morphed image of a person is removed within 24 hours of a complaint. Where the law requires, we keep records and share them with the police or a court.
